Terms of Service

9Tide Studios is a product creation and manufacturing consultancy providing services including line planning, design, materials sourcing, product development, production management, and logistics coordination. Our registered offices span Bangkok, Honolulu, Portland, Singapore, and Taipei.

You may use the Site for lawful purposes only. You agree not to:

• Reproduce, distribute, or exploit any content from the Site without our prior written consent.
• Use automated tools (scrapers, bots, crawlers) to extract data from the Site.
• Attempt to gain unauthorized access to any part of the Site or its underlying systems.
• Transmit any malicious code, spam, or content that is defamatory, infringing, or unlawful.

We reserve the right to restrict or terminate access to the Site at any time without notice.

All content on this Site — including text, graphics, photography, brand identity, and code — is owned by or licensed to 9Tide Studios and protected under applicable copyright, trademark, and intellectual property laws.

Nothing on the Site grants you any license to use our trademarks, trade names, or brand elements. The “9Tide Studios” name and logo may not be used without our express written permission.

Client deliverables (designs, tech packs, production documents) are governed by the intellectual property clauses in the applicable engagement agreement, not these Terms.

Information you share with us during preliminary discussions (briefs, product ideas, business plans) will be treated with commercial discretion. However, no formal confidentiality obligation arises until a Non-Disclosure Agreement or engagement agreement is signed. If you require an NDA before sharing sensitive information, please request one before submitting your enquiry.

The Site and its content are provided “as is” without warranty of any kind, express or implied. We do not warrant that:

• The Site will be available, error-free, or free from viruses at all times.
• Information on the Site is complete, accurate, or current.
• Results described on the Site (lead times, cost savings, brand outcomes) will apply to your specific situation.

Case studies and client outcomes referenced on the Site are illustrative of past results and are not guarantees of future performance.

To the maximum extent permitted by applicable law, 9Tide Studios and its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from use of the Site is limited to USD 100. This limitation does not apply to liability that cannot be excluded by law (e.g., fraud or personal injury caused by our negligence).

The Site may contain links to third-party websites (partners, industry bodies, social platforms). These links are provided for convenience only. We do not endorse, control, or take responsibility for the content or privacy practices of any third-party site. Visiting those links is at your own risk.

These Terms are governed by the laws of the State of Oregon, USA, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Portland, Oregon, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

If you are accessing the Site from outside the USA, local mandatory consumer protection laws may apply in addition to the above.

Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

We may revise these Terms at any time. Changes take effect when posted to the Site with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. For material changes, we will make reasonable efforts to provide additional notice.

For questions about these Terms: